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Refund Policy

Last Updated: [Insert Date]

1. Overview

At Looped In, we strive to ensure you are completely satisfied with your purchase. This Refund & Return Policy outlines the conditions under which returns, exchanges, and refunds are accepted.

A clear refund policy helps build trust and informs customers about timelines, conditions, and refund methods before purchase .

2. Return Eligibility

You may request a return if:

  • The item was delivered in a damaged, defective, or incorrect condition
  • The product is unused, unwashed, and in original packaging with tags intact
  • The return request is raised within 7 days of delivery

3. Non-Returnable Items

The following items are not eligible for return:

  • Items marked as Final Sale / Non-returnable
  • Personal use or hygiene products (e.g., innerwear)
  • Used, washed, or damaged items not due to our fault

4. Return Process

To initiate a return:

  1. Email us at support@loopedin.com with your Order ID
  2. Provide product images (if damaged/defective)
  3. Our team will verify and approve the request
  4. Reverse pickup will be arranged (if applicable)

5. Refund Policy

Once your return is received and inspected:

  • Approved refunds will be processed within 5–7 business days
  • Refund will be issued to the original payment method
  • In some cases, refunds may be provided as store credit, clearly communicated beforehand

6. Exchange Policy

We offer exchanges for:

  • Wrong size (if applicable)
  • Defective or damaged products

Exchange is subject to stock availability.

7. Shipping Charges

  • Free return shipping for damaged or incorrect items
  • For other returns, shipping charges may apply

8. Cancellation Policy

  • Orders can be cancelled before dispatch
  • Once shipped, cancellation is not allowed

9. Late or Missing Refunds

If you haven’t received your refund:

  • Check your bank account again
  • Contact your bank/payment provider
  • If still unresolved, contact us at support@loopedin.com

10. Legal Compliance

This policy complies with applicable Indian e-commerce and consumer protection guidelines, ensuring transparency in refund timelines, conditions, and processes .

11. Contact Us

📧 Email: support@loopedin.com
📞 Phone: [Your Number]